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HOW DOES CARE
MANAGEMENT WORK?
Step 1: Conduct an in-person assessment
The assessment covers a range of issues relevant to your elder's health,
and living situation, including everyday activities, nutritional status,
safety, memory, depression, finances, insurance, advanced directives,
entitlement availability, and more.
Interviews between a Care Manager and the senior can be done with or
without family members, but if you have concerns you believe the Care
Manager should be aware of, like memory problems, be sure to talk to the
caregiver separately. It is important that the Care Manager have all the
information necessary to do the best job possible.
Step 2: Make a Care Plan
A Care Plan includes the results of the assessment, recommendations, and
referrals for local care options. The Care Manager will go into great
depth in explaining some of the details of the plan, what led to the
recommendations, what you can expect, and prioritize the needs list.
Some things may be immediate and mandatory like monitoring medications
that are not being taken properly. Other things like personal hygiene
issues and diet are important to health and well being, and therefore
need to be monitored closely but are seldom emergency issues. A senior's
ability to afford a service is always considered.
Other things such as comfort issues are a bit further down the list, and
are things that are not important to life or health, but would make life
a bit more pleasant. From this list, you and the Care Manager have to
determine what can or cannot be handled, and how that will be done.
A Care Plan may also include regular reassessments. As we age, so do our
capabilities and functions. Care Plans need to be altered as time goes
on.
Continuum Care Management finds out what you can do and have the ability
yourself, and what can be done by other family members. We then match
this to the priority lists and economic abilities, and recommend good
quality services that are in the price range of our clients.
Step 3: Monitor Needs
Don't leave the Care Manager out of the ongoing process of needs
assessment. Your first meeting establishes a baseline and follow up
assessments will be compared to that initial assessment to determine
what, if anything, needs to change.
Care Managers are not in the home on a weekly basis, except under severe
circumstances, so it really isn't all that expensive. As professionals,
we can spot issues before they become problems and we get them resolved.
Care Managers are uniquely connected to the community. It's not like
hiring your sister. Our Care Managers have experience, know the right
people, and know how to get things done. In many cases, we can save you
more than we cost you by making the appropriate connections by knowing
who we are hiring.
For the Sandwich Generation:
Even if you are local to your parents, Continuum Care Managers can help
by relieving the stresses of care giving. We coordinate between
providers of service and are, in many ways, like a General Contractor.
Service personnel and companies can be responsible for responding to us,
not you. We can make appointments and accompany clients to physicians,
labs, barber or beauty parlor, grocery shopping, etc.
From A Distance:
If you live a distance from your parents, we are even more beneficial to
you. Getting in touch with local service providers and monitoring their
quality of service is difficult, if not impossible, from 1000 miles
away. Our Care Managers are ADVOCATES.
Private Conservatorship:
Available form Continuum only as a last resort for the safety of a
senior who has no alternatives
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